Elderly care in the community and in care homes is in crisis in Britain, according to a new study by YouGov.
The research, commissioned by everyLIFE Technologies to mark the launch of its openPASS app, found that management of old people’s information, medical needs and contact with care professionals need considerable improvement.
EveryLIFE’s openPASS app aims to address these issues by enabling a person’s up-to-date care record to be viewed in real time in their home or remotely.
This can be done at any time, via a smart phone or tablet, by all the people involved in their care, including health professionals and their families.
“This is an important first step in uniting health and social care intelligently, providing up-to-date information on length of care visits, and missed and late appointments,” the company says.
The YouGove survey asked 2083 adults what would help them know a relative is safely cared for at home or in a residential care home? The answers revealed:
- 70% said regular updates on their relative’s care
- 68% said having one person (eg, one care worker) as the recognised point of contact for their relative’s care information
- 65% said having regular medicines reviews to ensure medicines are being taken correctly
- 61% said being able to view their relative’s social care plan and social care record whenever they wanted to
- Only half (50%) said having no time limits on appointments between their relative and carer
They were also asked who they thought should be able to view their relative’s social care record whenever they wish.
- 84% said their GP
- 74% said clinical hospital staff
- 61% said community nurses
- 60% said family members
- 58% said paramedics
Paul Barry, chief executive, everyLIFE Technologies says people expect information at their fingertips in today’s connected world. “Everyone gets anxious when a family member needs social care, but what’s interesting is that being out of the loop concerns people more than short care visits.
“Now that most people have smart phones, a simple app like openPASS, which connects to a platform recording their relatives’ or patients’ information in real time, means they can now see what’s going on at any time, wherever they are. Missed or late appointments can be noted immediately, giving greater control over a loved one’s care.”
OpenPASS builds on everyLIFE’s The PASSsystem, a care management platform that launched last year. It allows information on each individual’s care to be recorded by care workers and analysed by their managers in real time and with considerably less paperwork than other systems.