Holmes Care Group has announced it is closing its Cranham Court Nursing Home in Upminster for renovation following a review.
The care group said it had regretfully taken the decision following an “in-depth review”.
A spokesperson for the home said: “It is with great regret that I can confirm our intention to close Cranham Court Nursing Home. We are now working with all the relevant authorities to find residents a suitable new home that will meet their individual needs, and in which they will be happy.
“This decision follows an in-depth review into the long-term sustainability of the home in which we concluded that Cranham Court requires significant renovation works to meet the high standards our residents deserve and expect.
“In particular, the recent coronavirus pandemic has highlighted the need for modernisation works to help us continue to meet heightened infection prevention and control standards, and to improve the current layout of the home which makes it challenging for residents with mobility issues to move around freely.”
The home said no resident will be moved from the home until a suitable new care home was found.
The closure was criticised for its “bad timing” and causing “distress” to residents and their families, however.
Cathy Newman, whose mother lived at the home, told the Romford Recorder: “The timing of this whole debacle and the manner it has been undertaken has been uncaring and traumatic. Not words that should be associated in any way to the care and provision for elderly and sick people.”
Councillor Jason Frost, Havering’s Cabinet Member for Health and Adult Care Services, said: “We were deeply saddened to hear about the planned closure of Cranham Court Nursing Home, and know that this has been a difficult and upsetting time for residents and their families, as well as staff, particularly in the current climate.
“We were advised of the planned closure on 23 October, with the provider telling staff, residents and relatives from 26 October. We were disappointed not to have been engaged much earlier in their decision making.
“We started immediate discussions with the owners, Holmes Care Group, and have continued to work closely with them and Barking, Havering & Redbridge Clinical Commissioning Group, as well as other local authorities who are funding residents in the care home, to help them through the process.
“We have worked to ensure all 39 residents, including those funded by the council, are carefully and safely supported into their new homes. Our support will continue until alternate arrangements have been made for all residents.”