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High agency use blamed as care home placed into special measures

Maun View

A care home with a high use of agency nurses has been placed in special measures by the CQC.

Maun View in Mansfield was rated Inadequate by the CQC following an inspection in July.

The CQC commented: “Staffing levels were insufficient to meet people’s needs and keep them safe.”

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One nurse was dismissed for poor practise at the time of the inspection with the CQC commenting that this left the clinical lead as the only qualified nurse directly employed by the service.

The report adds that agency nurses were brought in to cover the nursing unit who were “not familiar with the home”.

“At our visit on 25 July 2019 we found that none of the staff working on the nursing unit knew the needs of the people placing them at risk of harm,” the CQC added.

A Runwood Homes spokesperson said: “The recent CQC report was reflective of the need for high agency use in respect of registered nurses due to a national shortage of nursing staff.

“As an organisation the difficult decision was made by us to close the nursing unit at our home and continue with residential care only. As such the reliance on agency staff has now been managed out of the service and the quality of care improved through a robust action plan.

“A new experienced manager has been appointed for the service and the whole team continue to work incredibly hard to return to the high standards we expect and to prepare for a revisit to see the improvements recognised.

“We are pleased to hear of positive feedback from those who live at Maun View and have taken the opportunity to complete a significant refurbishment within the service.

“We look forward to seeing the service rated after our next inspection and will continue to monitor all aspects very closely going forward.”

Tags : AgencyInadequateNursingRecruitmentRunwood Homes
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The author Lee Peart

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