Helen McArdle Care, which operates 17 care homes in the North East of England, has earned its third Outstanding overall CQC rating in under a year.
All of the group’s other care homes are rated Good, although two are currently awaiting the official publication of fresh ratings following inspections under the CQC’s new regime.
Helen McArdle Care has three new homes under construction, with its next opening expected in November this year.
Residents and staff at Park House, located on Park Lane in Guisborough in North Yorkshire are celebrating after achieving the top rating.
Three homes out of 17, better than one-in-six, dramatically outperforms the national average of one-in-200 care homes achieving the Outstanding overall rating.
Only WCS-Care, with three Outstanding homes out of 12, has a higher ratio of homes hitting the top rating than Helen McArdle Care.
Park House has been rated Outstanding for being effective, responsive and well-led, and was rated Good for being safe and caring. A full report of the inspection is available at: http://www.cqc.org.uk/location/1-339866898.
Park House provides care and accommodation for up to 56 older people, some of whom were living with a dementia. The three storey property is divided into three units that offer different levels of care.
The inspector’s report highlighted the excellent person-centred care for residents and the varied range of stimulating activities on offer, including the careful thought that had been given to enhance the life of people living with dementia.
The report also highlighted as outstanding the quality monitoring systems in place, the level of training and development provided for staff and the quality of the dining experience, including twilight dining and the innovative pureed food technique that the company has brought to the UK from Europe. The inspector reported that one resident described the home as the “Rolls Royce of care homes.”
In 2015, Eden House in Bishop Auckland was the first Helen McArdle Care home to achieve an outstanding CQC report, followed by Greenways Court in Consett in June 2016.
Helen McArdle CBE, chairman and founder of Helen McArdle Care, is delighted to see that her team’s hard work is being recognised. “My vision has always been to provide the highest quality of care for the elderly, so I am very proud to share the news that we now have three outstanding gradings from the CQC.
“At Helen McArdle Care we work very hard to continually improve our services and to be innovative in everything that we do; to be one of only two care home groups in the country to achieve three outstanding gradings is a testament to the care, hard work and dedication of the whole team.”