Helen McArdle is first to four Outstanding CQC ratings

Helen McArdle

North East based Helen McArdle has become the first care home operator to achieve four Outstanding CQC ratings.

An unofficial race is now developing between Helen McArdle Care and WCS Care, which has three Outstanding ratings.

Redesdale Court, located on Rake Lane in North Shields, was rated Outstanding overall. The service has been rated outstanding for being caring and well-led, and was rated good for being safe, effective and responsive.

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A full report of the inspection published this week is available at:

Chairman and founder, Helen McArdle CBE, said: “I founded Helen McArdle Care with my family nearly 30 years ago and we set out to make a difference and to provide the highest quality of care for residents.  This latest inspection confirms that we are making a difference to residents, families and staff and that our care is outstanding.

“This is a fantastic achievement for the team at Redesdale Court. Care home manager, Debbie White, has worked with me for over 20 years and in that time she has progressed throughout the company from a care assistant to care home manager; for her management style and leadership to be graded as outstanding makes me very proud.”

Helen McArdle Care achieved its first outstanding at Eden House in Bishop Auckland in 2015, followed by Greenways Court in Consett and Park House in Guisborough in 2016. 12. The group is currently awaiting the results of its 17th and final grading under the new inspection regime.

Over the next six months Helen McArdle Care will open three new care homes in Newton Aycliffe (October 2016), Jesmond (November 2016) and Peterlee (February 2017). Earlier this year the company was named in the top 20 recommended care homes in the country by and rated second medium-sized group in the UK in the Your Care Rating independent survey by Ipsos Mori.

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The author Lee Peart

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