Health and social care software integration already improving outcomes

Anglicare Marketing 2018-19

A recently software integration that seeks to deliver two-way interoperability between social care and healthcare settings is already making an impact, with first users calling it “invaluable”.

The revolutionary integration between Person Centred Software’s digital care management system, Mobile Care Monitoring, and NHS Digital’s GP Connect and National Record Locator (NRL) provides care homes with instantaneous and direct access to resident GP records for the first time.

As a result, registered nurses at nursing homes can now access residents’ case histories at record-speed, empowering them to make faster and better medical decisions.

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Mike Armstrong, Managing Director of Havering Care, which operates two purpose-built care homes in East London, said: “We’ve found the software to be fantastic. We’ve got physios in the care homes as part of a Discharge to Assess Pilot Service, so it’s been invaluable to have access to GP Connect so they can get residents’ case history much quicker. It offers more in-depth information too, including whether a resident has been vaccinated before joining us.

“Physios are used to being in hospitals and getting instantaneous answers, whereas in a care home setting they often have to go to the GP and potentially wait for them to respond, which could be several hours. Empowered with GP Connect, we can now get much quicker response times.”

Within just 24 hours of going live, seven care homes signed data-sharing agreements for GP Connect while 13 GP Connect records were accessed across four organisations. After the first week, those figures jumped to 15 (over 100% increase) and 64 (492% increase) respectively. Now, two weeks since the launch, 40 clinicians (primarily Nurses) have used GP Connect to access the records of 148 residents across 17 CCG areas.

Andrew Coles, Head of Product Management at Person Centred Software, said: “The coronavirus pandemic has shown that information is necessary to help inform clinical decision making, and making the best decisions saves lives. One of the outcomes of this world-changing event is that it has woken people to the need to share information quickly, securely and efficiently with those who need it.

“The NHS Digital team engaged Person Centred Software at this time to enable GP information to be shared with authorised, registered clinicians in care providers. We were ready, willing and able to respond, and grabbed the chance to work on this project as a priority to help care providers.”

Tags : Best practiceInnovationIntegrationMobile Care MonitoringPerson Centred Software

The author Lee Peart

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