Health and Social Care Secretary Matt Hancock backs care home camera campaign

Matt Hancock

A campaign to install CCTV cameras in care homes has been backed by Health and Social Care Secretary, Matt Hancock.

The campaign by the Daily Express and the Care Campaign for the Vulnerable calls for the installation of CCTV cameras in care home communal areas.

Mr Hancock, who is the first minister to publicly back the campaign, said: “I think this is something we need to look at and I can see the case.

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“I back the Daily Express Respect for the Elderly campaign.”

The move by the minister was welcomed by Jayne Connery, director of Care Campaign for the Vulnerable, who said: “It is now imperative Mr Hancock confirms that legislation will soon be on the statute books and that all future care organisations partnering with the NHS and local authorities will be required to have such systems in place.”

Newly installed CQC Chief Inspector of Adult Social Care, Kate Terroni, has come out against making CCTV a requirement in care homes, however.

She said: “The need for the use of CCTV in a care setting should be an exception rather than a rule for all. The risk of breaches to an individual’s rights to dignity, privacy and respect must be considered. What is key here is that those who are in charge of running care homes have enough staff who are suitably skilled, trained, supported and valued to do their job well and to always meet the needs of those who rely on good, safe care.

“We have published information on this topic for public and providers which sets out the key issues around consent, dignity and privacy that are absolutely essential for anyone using or considering using surveillance – together with guidance on other steps that people and their families can take if they have concerns about the quality of care being provided.”

Tags : Care Home AbuseCCTV

The author Lee Peart


  1. I completely agree with CQC’s Kate Terroni. The government’s priority should be to fund social care adequately, so that there are always sufficient well trained staff with the right values supporting the most vulnerable. Cameras risk breaching an individual’s privacy and dignity and fail to address the source of the problem. Backing the use of cameras is a handy soundbite for an ineffective minister

  2. Safety monitoring in care homes is a necessity. Families who are faced with no explanation to how falls happen and serious injuries occur. Carers are also calling for this. So many good cars staff are accused wrongly of poor care. Many care homes have safety monitoring in communal areas and already proven to lower safeguard incidents and saving valuable care home and NHS resources. If it can work successfully in one care home it can work in all. 93% of the public now want to see safety monitoring in care homes. . It’s there to bring in a better level of transparency to those who do not have a voice and our dedicated carers.

  3. I completely agree with Kate Terroni and Chris Carpenter on this issue. Cameras may be appropriate in certain common areas within or outside a home but should not be required elsewhere other than for high need or at risk residents.

    Care home procedures and practise should shape and maintain high standards and best practice NOT constant surveillance.

    I fear that Matt Hancock’s response is a typical “right on ” political re-action based on biased “statistics” from vested commercial interests and the same thinking that has created the largest shortfall of qualified nurses in the last 20 years. It’s not the answer.

  4. Daily Express wants to seek more newspapers and whip up an easy enemy to get their readers are riled up; a common enemy that everyone can get behind. I would probably say that an extremely low number of those 97% have any experience of working in a care home setting. Unfortunately both carers and the service users they care for are often used as cannon fodder for other, more cynical interests.
    Daily Express can, to put it bluntly, keep their beaks out and Matt Hancock should perhaps abandon these foolish and desperate attempts to stop the entire country hating him.
    CCTV in care homes raised so many more issues concerning dignity, privacy and so, as the CQC have said. But what would they know? They’re only the governing body, not a tabloid bog roll and a political quagmire with a dodgy combover.
    If you pay people the least you can possibly pay them and then expect the best, you’re deluded. It’s those that do the work because they care that prevent the whole ship from sinking….that’s why they call it a carer.
    Try rewarding that commitment instead of abusing it and you might make everyone’s lives a lot more rewarding.

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