BoultersLock (002)

Boulters Lock in Maidenhead, Berkshire has become the third Hartford Care home to achieve CQC Outstanding.

The Victorian care home with 32 en-suite bedroooms joined the top 4% of adult social rated services following an inspection in January.

The CQC said: “Boulters Lock clearly demonstrated how it delivered aspects of care over and above the expected standards. We found that people were at the heart of the service and the registered manager and staff were fully committed to providing high-quality person-centred care.

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“Staff were clearly committed and compassionate, striving to provide excellent care at all times. People were treated with exceptional kindness, dignity and respect, and received their care and support from a highly motivated and dedicated staff team.”

Sean Gavin, Hartford Care’s Chief Executive Officer, added: “This is the third ‘Outstanding’ for Hartford Care and is a magnificent achievement for Boulters Lock, and one of which we are all immensely proud.

“Huge congratulations to Seva Hashimova, the home’s registered manager, and her superb team who have worked tirelessly to attain such incredibly high standards at Boulters Lock. We are thrilled that all their hard work has been recognised with this fully deserved ‘Outstanding’ rating.”

Seva added: “I am completely overwhelmed by this overall rating for our wonderful Boulters Lock family. I cannot praise the Boulters team enough for making our home a wonderful place for both our residents and staff. This accolade means so much to all of us.”

Tags : Best practiceCQCHartford CareInnovationOutstanding

The author Lee Peart

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