Care home operator Hadrian Healthcare is investing in new business transformation technology to improve efficiency and services.
The north east care provider has signed a contract with Synergi IT to install the Nintex workflow automation software system as part of an investment in a digital transformation programme.
Jas Gill, managing director of Hadrian Healthcare, (pictured left with Synergi IT’s Peter Joynson) said: “Working closely with Synergi, who have impressed with their ability to understand and meet our brief, will deliver new Microsoft technologies to further improve our processes.
“Our workforce is being equipped with the tools to work smarter and more effectively while we’re also improving our health and safety protocols. This is ensuring that they are properly observed, reducing risk and reflecting our values as a high quality care home operator.”
The move is the latest stage in a project being undertaken by Gateshead-based Synergi IT to implement new technologies that will deliver a package of efficiency saving benefits through Microsoft business cloud platforms.
These include improved document management control, digital mobile forms, workflow automation and more effective business performance reporting.
Nintex is being rolled out to all 450 Hadrian Healthcare employees who work at six care home sites across Yorkshire, Newcastle and Gateshead.
Once completed, the technology will deliver efficiency savings as manual paper-based processes and back-end operations are linked-up and digitalised.
Using the new system, residents’ queries and data will be better coordinated, captured and logged, improving service levels and boosting customer performance levels.
Regulatory documentation and health and safety procedures will also be better stored, accessed and communicated to staff as the workflow automation software comes online.