Four Morleigh Group nursing homes in Cornwall have been placed in special measures following inspections by the CQC.
The news follows a BBC report which documented care abuses at homes run by the group earlier this month (see “Horrifying” care abuse exposed by BBC).
Andrea Sutcliffe, chief inspector of adult social care, said: “These reports make horrifying reading – people in distress being ignored by staff; a person lying in a urine-soaked bed for two hours; people sat in the same chair all day with uneaten meals in front of them, and no help to eat or drink; someone needing medical attention waiting weeks to be referred to their GP.
“These and so many other examples show why we have rated each of these homes as ‘inadequate’ and are taking further action to protect the safety and welfare of the people living there.
“These services were providing grim, shoddy and unsafe care – the sort that no one should ever have to put up with. I am sorry that people have had to endure this poor level of care.”
Ms Sutcliffe said understaffing had been a “major factor” in the serious decline and failures at the homes.