Greensleeves Care’s Broadlands care home in Oulton Broad, Suffolk has been rated ‘outstanding’ for the second time by the CQC.
The residential care home, which cares for up to 52 people, retained its outstanding rating following an inspection by the CQC in June.
Paul Newman, Chief Executive of Greensleeves Care, said: “Broadlands is an excellent home delivering exceptional care. I’m delighted the CQC has publicly recognised the outstanding quality of life enjoyed by the residents. Congratulations to the residents, management and staff for creating such a vibrant home with strong community links.”
Broadlands was praised by the CQC for delivering “exceptional high-quality care” that not just met but exceeded residents’ needs and expectations, and enriched their lives.
The feedback from residents, relatives, visitors and professionals was overwhelmingly positive about the “extremely compassionate and caring approach of dedicated and enthusiastic staff, who repeatedly went above and beyond to ensure people’s lives were filled with enjoyment, meaningful occupation, engagement and involvement in the place they called home”.
The inspectors praised Broadlands for an active presence within the local community with strong community links which have been established with different community groups that regularly visit the care home.
Greensleeves Care is a not-for-profit organisation which manages 25 care homes across England, three of which are rated Outstanding by the CQC.