Four Seasons care home comes out of special measures


A Four Seasons care home in Nottingham that was rated Inadequate three times in six months has come out of special measures.

Charnwood care home, which can support up to 88 people, was upgraded to Requires Improvement following an inspection in November.

The CQC said: “During this inspection the provider demonstrated some improvements have been made, but the provider was still in breach of regulations.”

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The regulator said Four Seasons had acted effectively to reduce some of the risks identified in its last inspection, citing the example of protection people from the risk of falls.

However, the latest inspection identified breaches in relation to how the provider acted to reduce people’s risk of developing pressure wounds or being injured from falls.

The CQC added: “We will request an action plan from the provider to understand what they will do to improve the standards of quality and safety. We will work alongside the provider and local authority to monitor progress. We will return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.”

Four Seasons said a new home manager will be appointed at Charnwood at the end of this month to implement its improvement plan.

A spokesperson added: “We are pleased that the Care Quality Commission has recognised the improvements that have been made at the home and we are particularly proud to be rated Good in the caring category which reflects our commitment to treating our residents with compassion, kindness, dignity and respect. We remain committed to further improvements across the service, working with residents and their families over the upcoming months, to develop our home and focus on delivering the highest standards of care.”

Tags : ComplianceCQCFour SeasonsRequires Improvement

The author Lee Peart

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