Award winning former lead nurse, Nicola Johnstone, has been appointed support manager at Belong Atherton in Manchester.
Nicola will be responsible for managing the household teams at the village, which was recently rated Outstanding by the CQC, ensuring they are equipped with the required knowledge and experience to meet customer needs.
As the registered manager with the CQC, her role will also involve responsibility for certification of care services to ensure they comply with legislative and organisational standards.
“I am thrilled to be taking on the new role,” Nicola said. “The person-centred approach I’ve experienced at Belong is how I’d always imagined that nursing should be: taking time to get to know the customer and truly being able to provide a high standard of care.”
Starting her career in the care sector in 2003, working for the former CLS group as a domestic assistant, Nicola completed qualifications in health and social care to enable progression to care assistant, senior carer and care team leader roles.
Following completion of her BSc in adult nursing at Salford University in 2008, she joined Belong’s newly-opened Atherton village as one of its first nurses; gaining promotion to lead nurse just a year later. In 2014 she also attained a degree in leadership and management with West Cheshire College, which led eventually to her taking on her new role as support manager.
Stacey McCann, Belong’s chief operating officer, said: “We are excited to see Nicola take on the support manager role. Her previous nursing experience at Belong is exceptional and she has been a true leader in helping to guide our Atherton village towards achievement of the highest standards possible.”