A former manager of a Colwyn Bay care home has been struck off for failing to protect residents from abuse, neglect or improper treatment.
Gaynor Brownson admitted seven charges relating to her employment at Redcroft Care Home during a Social Care Wales fitness to practice hearing this week, the BBC reported.
The home has changed ownership since the incidents took place.
The panel heard that residents lived in fear of a male staff member who worked under Ms Brownson’s management with one person barricading herself in her room at night.
Another resident made an anonymous call to the Care Inspectorate to report that the unnamed male staff member had scared her by shouting at her.
A further resident said the male carer had grabbed him by the throat and pinned him against the wall.
When an inspector visited the home to investigate a complaint, the panel heard that Ms Brownson had failed to report the incidents to Conwy Council’s safeguarding team.
Ms Brownson told the inspector she had not known she was supposed to report the incidents or know how to.
In addition, staff members reported the home running out of medication with some residents not being given their doses for up to 15 days.
The male care worker and Ms Brownson were suspended by the home’s operator. Ms Brownson resigned during its inspection.
In admitting the allegations, Ms Browson said she had not been given adequate training and staff had failed to show her respect.
“I deeply apologise and whatever happened was not intentional,” she said. “I can assure you it will not happen again.”
The panel imposed a removal order which comes into effect on 19 May.