Former care assistant struck off for ‘abusive’ behaviour


A former care assistant has been struck off for abusing five residents at a North Lanarkshire care home.

Denise Connor was issued with a removal order following a hearing at the Scottish Social Services Council (SSSC) regarding her conduct while employed at Holmes Care Group’s Beechwood Care Home in Wishaw in May 2020.

The SSSC heard that in one incident Ms Connor argued with a resident and shouted “your mum’s dead” while grabbing them by the arm and trying to pull them from a chair.

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Ms Connor was also found to have mocked another resident by making a screaming noise. In another incident the SSSC was told Ms Connor left one resident naked on a bed and washed them without giving warning, caused the resident alarm.

Addressing Ms Connor, the SSSC said: “The behaviour amounts to a significant abuse of trust of your employer, the residents involved and their families. These residents were particularly vulnerable and had no option but to trust that you would provide them with the care and assistance they required, and act in a caring manner towards them. Your failure to do so amounts to an abuse of the trust placed in you.”

A spokesperson for the home said: “The health, safety and well-being of residents is our number one priority.

“The actions of this individual were clearly unacceptable and go against everything we stand for as an organisation. We are grateful to the diligent team member who rightfully raised these concerns through our whistleblowing structure. As soon as these concerns were brought to light, the individual was immediately suspended. Following a thorough investigation, she was dismissed and reported, with all relevant authorities kept informed throughout.

“Staff practice is regularly reviewed to ensure that an incident of this nature does not occur again, and that our residents continue to receive the best possible care.”

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The author Lee Peart

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