Inspectors of an Inadequate care home in Humberside said they found what appeared to be faeces on a bed rail in one person’s room.
The shocking findings were made during the inspection of Eastfield Farm Residential Home in Halsham Hull, which was rated Inadequate this month (see report).
The CQC said: “We observed dried brown deposits that appeared to be faeces on the wooden bed rail in one person’s room, a commode had been used but was not cleaned or emptied and a urinal bottle was observed to be stained and not clean.
“The carpet in the communal area was stained. We discussed these concerns with the manager. Because of our feedback the laundry area was tidied and rusty furniture removed. However, the commode remained unclean.”
Inspectors found that there were insufficient staff to meet people’s needs.
The report added that risks to people’s health and safety were not always thoroughly assessed and effectively managed. Inspectors found that steps had not been taken to prevent the risk of infection.
Eastfield offers care for up to 26 older people, some of whom may be living with dementia. On the day of the inspection there were 23 people living at the home.