A family-run nursing home that opened its doors 14 months ago has been rated Outstanding following its first inspection.
Five Rise Nursing Home, which is one of three homes run by local provider Five Rise Nursing Home Limited, joined the top 4% of adult social care services following an inspection in September and October.
Home manager Damien Holt, who is also a director of the business, told CHP: “We are delighted with the fact that we have got Outstanding and that the work we have put in as a team has been recognised. We are passionate in working towards maintaining our outstanding care.”
Damien said working at Five Rise was more of a vocation than a job, adding his role as home manager was about “leading by example” and “being an integral part of the home and helping with all aspects of care”.
The home manager said continuity of care had been key to Five Rise’s success with the service retaining 80% of staff since launch.
“Our staff stay with us because they feel supported, well-led and secure,” Damien noted.
The home, which uses Access Group’s iCareHealth medicine management and the Ablyss care management system, was praised by the CQC for continuously encouraging improvements and innovation to benefit people who used the service. Further innovations at Five Rise also include a memory lane (pictured) and sensory room.
Sheila Grant, Head of Adult Social Care Inspection, said: “The service’s person-centred care approach resulted in positive outcomes for people and following best practice further enhanced people’s experiences in care. Management were proactive in seeking continuous improvement and developing the service for the benefit of the people in the home.”