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Elizabeth Finn Homes celebrates second CQC ‘outstanding’ rating

Grove_Court_Outstanding

Grove Court near Woodbridge, Suffolk, which is run by Elizabeth Finn Homes, has been rated ‘outstanding’ by the CQC.

The home, which provides personal and nursing care for up to 60 elderly people, joined the top 3.5% of adult social care services following an inspection in May.

Helen Jones, General Manager of Grove Court, said: “It is wonderful news that the consistent hard work of all the team at Grove Court has been recognised with this outstanding evaluation from CQC. We are proud of the service we offer both to our residents and the wider Woodbridge community.”

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The CQC commented: “People received care that was extremely personalised and responsive to their specific needs and preferences. Significant emphasis was placed on providing meaningful activities, which promoted people’s physical and emotional wellbeing and enriched their lives.

“Feedback was overwhelmingly positive from people, relatives, visitors and professionals about the extremely compassionate and caring approach of staff who regularly went above and beyond to care for them.”

The home was praised for its active presence in the local community, with groups regularly visiting and residents accessing the local area.

The report added: “Since our last inspection, under the leadership of the registered manager the home has gone from strength to strength making positive changes that demonstrate the characteristics of an outstanding service.”

Tags : Best practiceCQCElizabeth Finn HomesInnovationOutstanding
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The author Lee Peart

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