Elderly woman with ‘challenging’ behaviour given 28 days to leave HC-One home

Branston Court

A 98-year-old woman living with vascular dementia has been given 28 days to leave an HC-One home.

In a letter to her family, HC-One described Audrey Ferrari, who has been a resident at Branston Court Care Home in Burton for almost two years, as “verbally threatening disturbing to other residents throughout the night” and refusing to take medication, adding that the 98-year-old required a “more specific placement”.

Audrey’s daughter Christine said she was devastated by the decision and felt it would speed up her mother’s death. Christine added that the news was completely “out of the blue” and said her mother’s behaviour had not changed since being admitted to the home and was typical of someone living with vascular dementia.

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A spokesperson for Branston Court said: “We take our responsibilities as a care provider very seriously, and will always make sure residents receive the very best care for their individual needs. In very rare cases such as this one, we may reluctantly decide it is in a resident’s best interests to be supported in a new home which is better equipped to meet their specific and complex needs.

“There are many factors involved when we are considering taking such steps, and we always work closely with the family and local authority before any final decisions are made. We fully appreciate the upset this may cause residents and their loved ones, and these are not choices we make lightly.

“We will be working closely with Mrs Ferrari’s family and the local authority to make sure her transition to an appropriate new care placement is as swift and as smooth as possible and we will continue to provide full care and support whilst this happens.”

A spokesman for Derbyshire County Council, which is responsible for the social services handling Mrs Ferrari’s care, said: “We’re working very hard with the family and all the agencies involved in Mrs Ferrari’s care to help secure the best place for her to live.”

Tags : HC-One
Lee Peart

The author Lee Peart


  1. I am a community psychiatric nurse and scenoria is not in common . It happens in many Homes . i cannot believe this has made headlines . my job is often trying to advice the staff to alleviate the challenging behaviour. has this lady had a referral to community mental health services as it could prevent a move .

    1. Well said…I also find it hard to believe that publishing her name, age, medical condition and location is in Mrs Ferrari’s care.

  2. I was always under the idea that a persons home is exactly as it says.
    Using this thought is it not up to the home to skill up staff and use appropriate spacing and safe areas within the scope of best interests and doles.
    It is after all the lady’s home and she has as much right to live there as everyone else

    1. Have you worked in this environment x in situations like this it should be one to one but Never is . Not enough money given to care and when there is owners cream it I could write a book .

  3. This woman could be sorted by giving her medications to help with behaviour problems and agitation. My mum moved into a home a few months before she died due to needing 24/7 care due to her dementia worsening and behaviour. The home were fantastic. Why can’t this woman treated with the same diginity and have this put in place so she can remain there for the rest of her days!!

  4. This is what private providers have to do to get social services to act in support of complex challenging needs.

  5. I run specialist services for people who happen to have a dementia with challenging behaviours, our nearest service is in Coventry but let us know if St Matthews can help?

  6. My father was “expelled” for challenging behaviour in the same month he moved from self-financing to council funding. Have any studies been undertaken on this timing issue?

  7. Any home has a responsibility of ALL RESIDENCE & STAFF!
    It is the SAFETY & WELL BEING OF VULNERABLE ADULTS & ALL STAFF that is the main priority.
    If for any reason a resident is considered to put others at risk as WELL AS THEMSELVES, this should be looked into & acted on accordingly .

  8. When the home assessed this lady, they must have known she had challenging behaviour and took her into the home on the basis that they could manage the behaviour. Why is it then such a problem for them, are they not specialists, are staff not fully trained to deal with the intensity of the behaviour?

    This lady is clearly unable to control what this type of dementia is doing to her, so in my opinion, moving her is not going to eradicate her illness and therefore the care home want to care for people with very little or no behaviour… feeling for the family, which is now a traumatic experience for them to find another living accommodation. How could they move her out?

  9. ? I do work in advanced Dementia nursing and this is a situation we dont come very often but had gone through reluctantly. It is common in care home setting. I cant digest the fact that this grabbed the headline space in a newspaper. When the placement is gradually becoming inappropriate (due to many reasons- mainly when own safety & safety of other residents compromised, medication regime and staff skills failing to ensure best quality of care OR her agitation work as a trigger to other residents’ agitation etc) , moving to another placement will be the only option.

    May be care home staff failed to dealt with family to convince them on how important to take this decision.

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