Digital care technology provider increases connectivity in Scotland

Anglicare Marketing 2018-19

Leading digital care technology provider Person Centred Software is increasing connectivity and collaboration in care homes in Scotland.

Leading partners north of the border include NHS Highland which has implemented a number of automated care functions through its 15 NHS-owned care homes. These include applications for Adults with Incapacity (Scotland) Act 2000, guardianship checklist, reporting, and health and social care operability.

Claire Cameron, Programme Manager for Adult Social Care Projects at NHS Highland, said: “I’m a big advocate of technology and believe it’s the blueprint for the future of care monitoring. We’re proud to be leading the way in the adoption of person-centred technology at NHS Highland and look forward to the next step in our journey of providing superior care to all those in the region, via innovative technologies.”

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With the Scottish government toughening coronavirus restrictions further in a bid to slow the spread of the virus as cases continue to rise, Person Centred Software’s agile technology, which is used in over 2,000 care homes across the UK, has recently seen the implementation of eight new coronavirus-specific features to help protect the elderly and vulnerable. These included coronavirus reporting, staff coronavirus auditing, track and trace reporting, and its Relatives Gateway video link. Furthermore, its Care App was found to save each carer one hour per shift to complete administrative tasks.

One care group, Handsale, which runs three Scottish homes in Renfrewshire, West Dunbartonshire and Ayrshire, has also benefited from using digital care technology during the pandemic. With every potential COVID-19 death in Scottish care settings being referred to The Crown Office and Procurator Fiscal Service (COPFS) as part of their Public Inquiry, having all care notes for an individual stored in one place, from the moment they are admitted to a home to when they are discharged, has been a straightforward process to hand over to the relevant authorities.

Rishi Sodha, Care Director at Handsale, said: “Recently, we had to provide 600 pages of notes from someone who was with us for three weeks and who didn’t pass away from COVID-19. Can you imagine if that person was with us for three years and we were still paper-reliant? Homes are having to hand over hundreds and sometimes even thousands of physical pages within the 14 period of request from COPFS, but if they used technology that could store the data, then time wouldn’t be unnecessarily wasted on trying to find everything. This free time has allowed staff to care for residents instead of searching for documents, which is crucial at this moment in time.”

For more information on Person Centred Software’s Mobile Care Monitoring system, visit

Tags : Best practiceCare Planning SystemsInnovationPerson Centred Software

The author Lee Peart

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