Cygnet Care Services’ Nottinghamshire care home rated Outstanding


The Care Quality Commission has found the quality of care provided by Elston House in Newark, Nottinghamshire, to be Outstanding following an inspection in May.  

The service is run by Cygnet Care Services Limited and provides care for up to eight people with learning difficulties and autism.

Inspectors found staff were caring and compassionate and people were being provided with safe, responsive, caring, effective and well-led care.

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Mike McQuaid, chief operating officer at Cygnet Health Care commented: “We are delighted that the CQC has rated Elston House as Outstanding.  It is a fantastic and well-deserved recognition of the effort and commitment of Jane Bellamy and the Cygnet team at Elston House, who are dedicated to ensuring the best possible care for our residents.

“The CQC’s report acknowledges the strong leadership at the home and that the well-trained staff universally treat those in their care with kindness and compassion.  As part of the home’s holistic approach, residents also benefit from access to a full range of support services including speech and language therapy, occupational therapy and psychological and psychiatric support.

“The wellbeing of our service users is our top priority and we are very proud of the Elston House team’s achievements and the consistently excellent care that they provide.”

Rob Assall-Marsden, CQC’s head of inspection for adult social care in the central region said: “Our inspection team was really impressed by the level of care and support offered to people who use Elston House.”

Andrea Sutcliffe, chief inspector of Adult Social Care, said: “The quality of care which our inspectors found here was exceptional and I am very pleased that we can celebrate the service’s achievements.

“An outstanding service is the result of a tremendous amount of hard work and commitment. I would like to thank and congratulate everyone involved.”

Tags : CQCCygnet Care HomeOutstanding
Zoe Monk

The author Zoe Monk

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