The CQC has published its annual report and accounts detailing achievements and expenditure for the year 2016/17.
Revenue expenditure amounted to £226.2m in the year, representing a £12.4m decline on the previous year. Income rose by £40.6m to £149.6m following a fees consultation that will see most providers paying the full costs of regulation.
Sir David Behan, Chief Executive of the Care Quality Commission, said: “2016/17 was an important year for CQC as we delivered our business plan, including completing our comprehensive inspection and ratings programme. As a result, we now have a robust baseline of quality across health and social care and a strong foundation on which to build our next phase of regulation.
“Our ratings allow us to highlight improvements and identify excellence as well as pin point where action is needed. We want to be a catalyst for changes that improve the quality of care and I am encouraged that despite the considerable challenges facing each sector, improvements in quality have been achieved. People who use services, as well as their families and carers, have every right to expect nothing less.”
Highlights from 2016/17 include:
- Improving the efficiency of our registration process to make it faster, more streamlined and a more effective barrier to poor providers.
- Consulting with members of the public, people who use services and their carers, providers and stakeholders to help shape and develop plans for the next phase of regulation.
- Appointing a Chief Digital Officer to improve information technology systems and the ease with which the public can access data and inspection findings.
- Establishing a robust assessment and recruitment process with the number of inspection staff in post remaining consistently above 90% throughout the year.
- Taking enforcement action 1,910 times to hold providers to account where they are putting people at risk of poor care, investing in more training for enforcement staff and improving enforcement recording processes.
To read the full report click here.