A widow whose husband died amid a COVID-19 outbreak at a Skye care home has branded its operator a “disgrace” after it failed to produce his recent care notes.
Mandie Harris’ husband Colin was one of 11 residents who died during a COVID-19 outbreak at HC-One’s Home Farm on the Isle of Skye.
The widow told the Mirror that HC-One could only provide care notes for her husband until six weeks before his death on 6 May.
Mrs Harris said: “All I got from HC-One was 33 pages of A4 paper with not a lot of writing on any of them.
“From my own reading of the Care Inspectorate’s reports from that time, it was pretty chaotic in that home when Colin and the others tested positive for COVID. I needed to know Colin’s care had been carried out in a dignified way.
“I needed to know his care plan was being looked at and followed. I needed reassurance, maybe closure.
“But now I find out that the home doesn’t have any care records for him for the whole of April. It makes me feel angry and heartbroken.”
There is no evidence that Mr Harris was mistreated or his care was substandard at the home but deaths at the service are being investigated by Scottish police and the Prosecutor Fiscal.
Home Farm has been purchased by NHS Highland, which had supported the service after an inspection in May revealed significant levels of concern.
Mrs Harris is among families pursuing potential legal action against HC-One.
An HC-One spokesperson said: “The challenges Home Farm faced in the spring of this year are well known and we are clear that the standards at that time were not at the level they should have been. We have apologised to all families connected to Home Farm for this, and to the Harris family specifically in relation to Mr Harris’s care. Given the proposed legal action regarding this home it is not appropriate to make further public comment at this time.”