Commissioners end contracts with care home over quality concerns

Fairview House

Two councils and a CCG are ending their contracts with an Essex care home over quality concerns.

Southend-on-Sea Borough Council, Essex County Council and Southend CCG said they would be moving residents out of Fairview House in Westcliff-on-Sea, which is operated by Strathmore Care, in the next three weeks.

Cllr Anne Jones, deputy cabinet member for adult social care and health, said: “We have collectively made this decision in liaison with NHS Southend CCG and the Care Quality Commission (CQC) because of significant ongoing concerns about poor quality of support and care people are receiving and the lack of any sustained improvement.

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“Following further visits and a meeting this weekend it was clear that, despite the significant intervention and substantial extra staffing provided, the service was not going to improve in the long-term.

“Taking this action is not something we do lightly, but it is the right course of action to ensure the safety and protection of vulnerable residents.”

The move follows a CQC inspection in July and August, which rated the home Inadequate.

Tricia D’Orsi, Deputy Accountable Officer NHS Castle Point and Rochford CCG and NHS Southend CCG, said: “Since January 2020 we have been working hard with both councils and the CQC to monitor the care and treatment of residents in Fairview House with a number of planned and unannounced visits taking place and advice and support offered.

“Despite the significant support and intervention provided we are concerned that the residents remain at risk of poor quality care and support.

“Additional concerns about the safety of residents have also been raised in recent days and it has therefore been decided to move residents out of the home. This is never a decision taken lightly, but one that had to be made in the interests of the residents and families involved.”

Strathmore Care has been contacted by CHP for comment.

Tags : ComplianceCQCInadequate

The author Lee Peart

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