Outstanding hat-trick for Colten Care

Woodpeckers nursing home in the New Forest has become the third Colten Care home to be rated Outstanding by the CQC.

The home in Brockenhurst follows Linden House in Lymington and Kingfishers in New Milton in gaining the CQC’s top rating.

Mark Aitchison, Colten Care Chief Executive, said: “Having three homes rated Outstanding in successive inspections really does put us among the country’s very top providers registered for nursing care.

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“With all 20 of our homes rated Outstanding or Good, we can justifiably lay claim to being in a different class from many other private sector operators.

“Fifteen per cent of our homes are Outstanding against an industry average of less than two per cent and, locally, three out of our five New Forest homes are Outstanding.”

“It’s particularly gratifying as we are achieving this independent recognition while investing in nursing at a time when others are turning away from it due to recruitment challenges and higher costs.

“We are committed to nursing and will continue on our journey of improvement.”

CQC inspectors praised the “exceptionally personalised” care provided at Woodpeckers.

The CQC highlighted the “one-team” approach offered by the service, adding: “Staff understand the needs of people and support them in an exceptionally personalised way.

“We saw that care was provided respectfully and sensitively, taking into account people’s different needs.

“The impact this had on people was outstanding and had resulted in them living an active life with choice evident throughout.”

To read the report click here.

Tags : Colten CareCQCOutstanding

The author Lee Peart

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