Claims have emerged a Skye care home that was taken over by NHS Highland following a COVID-19 outbreak used air freshener as disinfectant and failed to provide some ill residents with oxygen.
The allegations about Home Farm, which was formerly operated by HC-One, were reported by the BBC after a damages claim made by legal firm PBW Law on behalf of residents.
The firm alleges that cleaning staff did not know how to use the appropriate cleaning product and failed to seek medical assistance for some residents with COVID and provide oxygen for some having difficulty breathing.
PBW Law is representing families for damages concerning 12 deaths at Scottish care homes.
Three staff members were suspended at the home during an investigation into bullying allegations in March.
Home Farm was taken over by NHS Highland in September last year following a major COVID-19 outbreak. There were 11 deaths at the home up to 31 March 2021.
A spokesperson for HC-One said: “Our thoughts and sympathies are with all families that have lost a loved one from coronavirus. Caring for our residents and supporting our colleagues is at the heart of what we do and the past 20 months has been an exceptionally difficult time. Throughout the pandemic, we have worked tirelessly to protect our residents and colleagues, and we have always strived to take all possible precautions to keep residents and colleagues safe.
“Given the ongoing legal process, we are unable to make further public comment regarding Home Farm at this time.”