Two years ago, Fairways Care revolutionised the way it managed data across its four property estate with the use of Caresys care home management software. Now, it has improved the accessibility of data by upgrading to the mobile edition of the system. This gives care workers secure electronic access to patient information and care schedules using tablet devices, at the point of care.
All updates are instantly transferred into the main Caresys system, which eliminates time-consuming duplicate administration tasks.
Giving workers this freedom has, according to the group, saved so much time, it is like they have added an extra eight hours of effective care across its three homes every single day.
“We wanted to upgrade to a cutting edge technology to maintain competitive advantage and when we implemented Caresys two years ago, it simply revolutionised the way we worked. Prior to this we were using paper-based notes and since switching to a more modern system, staff have fed back that they love using it partly because it has removed the headache of paper based administration,” said Mark Bailey, owner of Fairways Care.
Caresys is an integrated, but modular care home management system that provides a business specific application allowing information to be shared cost effectively amongst any number of different people at different locations.
It can be rolled out in stages, making it affordable for customers ranging from single small homes to large, nationwide organisations with hundreds of locations.
The pressure for care homes to constantly find cost savings, while at the same time being forced to provide greater levels of insight and information to the Care Quality Commission, makes systems like Caresys attractive over paper-based data capture and reporting. Administrative tasks that used to take days, can be reduced to just hours, Caresys developer, Advanced Health & Care, claims.
Fairways specialises in care homes for people living with dementia who need 24 hour nursing care. Its opened its most recent property in September, taking the total estate to four locations across North Wales.
With the addition of Caresys Mobile, staff no longer have to type or write detailed notes at the end of their shift. This is saving the care workers time and improving the accuracy of the detail of the notes and facilitating more consistent, measurable processes.
“Integrated mobile technology has been well received because ultimately it gives care workers much more flexibility. They can access accurate, up-to-date service user information anytime, anywhere, securely from their tablet throughout the day and can report as and when they want to,” said Bailey.
“Tracking and reporting in real time means the staff can create and work with more accurate information, which can be shared immediately with managers and family members. When a service user is admitted to hospital the notes are now more comprehensive and we are seeing a more positive response from the hospitals as a result,” he added.
Monitoring by the CQC is increasing the need for efficient data collection and analysis every day. Caresys helps with this by recording rich, in-depth evidence of care being provided to each service user. This helps them meet the new set of criteria that the CQC has introduced ensuring all organisations are able to prove they are safe, effective, caring, responsive, and well-led.
Caresys Mobile delivers even greater efficiency, the company claims. “It reduces the time spent updating service user files, allowing more face-to-face time when delivering care. With Caresys Mobile, staff update the clients’ records as they go, which enables greater detail of recording verses waiting for the end of a shift to update a full day’s worth of activities. There has been a proven increase in the level of detailed recording when using Caresys Mobile,” a spokesperson explained.