Heather View manager Natasha King clears a path to the Crowborough home

Care UK teams braved the Beast from the East this week to ensure residents’ lives were not disrupted by freezing temperatures.

Throughout five days, teams slept in care homes, took on the jobs of colleagues who could not get into homes and put on their snow boots to get medication and food supplies to residents.

The wider Care UK Residential Care Service team were on hand at Cavell Court in snow bound Cringleford, Norfolk.

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Home manager Jennie Rodger said: “We had just finished an internal meeting and several people from across Care UK, including the regional director and our national health and safety lead, had been staying at a local hotel. When they woke up and saw they snow, they managed to get to the home to help and they were wonderful.”

The team spent the day helping out with nursing and carer duties, as well as making beds.

Four of the home’s night shift team stayed at the home all day, sleeping during the daytime so they would be ready to go back on duty that night. Others came to work with an overnight bag, so they could stay to ensure residents had a team onsite when they woke up.

Elsewhere, at the highest point of East Sussex, members of the team at Heather View walked to work to avoid treacherous roads.

Natasha said: “I was delighted and amazed when I went to the home’s front door at 8am on Tuesday morning and found four of the team.

“They were not scheduled to work but they wanted to ensure residents and their colleagues were supported. They walked in from their homes to ensure we had sufficient people on duty, knowing that those who had to come from further away may not make it here. I am very proud to have such as dedicated team who will go the extra mile whatever the weather.”

Tags : Best practiceCare UKPeople
Lee Peart

The author Lee Peart

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