Perry Manor care home in Worcestershire has become Care UK’s fourth CQC Outstanding rated service.
The home, which opened in 2014 and has places for around 80 residents, joined the top 3% of services with the CQC’s highest rating following an inspection in July and August.
Home manager Katherine Matthews said: “I’m over the moon the CQC’s inspectors have rated us Outstanding. My team constantly strives to create the very best caring and supportive atmosphere for the residents here at Perry Manor. It’s brilliant to have our hard work recognised by the national care regulator.
“I’m incredibly proud of the team, and our Outstanding rating just shows the dedication and commitment every one of them has to making Perry Manor a fantastic place to live. I would like to say thank you for their hard work – something which I know is echoed by the residents and their families here at the home.”
Inspectors commented on the philosophy of the home, and how it focuses on residents being supported to live the lives they chose. The team were commended on their ‘can do’ attitude which enhances residents’ quality of life.
One resident said: “They are great at helping me to do the things I enjoy, I’m very happy here.”
A relative commented: “The team are marvellous, really friendly and take time to talk to you. They are there for you when you really need them to be.”
Praise was given for the strong links the home has within the local community, including relationships with schools, charities and interest groups, as well as creating a support network for people caring for loved ones in the local area.