HIT Training, parent company of Connect2Care, has been named Training provider of the year at the annual TES FE Awards 2018.
The award comes after the business was named in the Times 100 Best Companies to work for (see Care training provider makes Times Top 100).
The awards judges praised HIT Training for being the first hospitality training provider to offer new apprenticeship stands, 16 months ahead of deadline, and for its sector-wide campaign to educate and support businesses on the new Apprenticeship Levy.
The judges said HIT had enjoyed “a monumental past year, driving the apprenticeship agenda. With great staff development and amazing learner and employer satisfaction, clearly HIT is one of the leaders of the sector”.
Since April, HIT has launched four new apprenticeship standards: hospitality supervisor, team leader, chef de partie and customer service practitioner, and a further eight standards are to be launched soon. The Chef Academy now has 16 centres across the country, designed to help employers attract and retain chefs and to assist in plugging the national skills shortage.
HIT also advises on the apprenticeship trailblazer group, and regularly provides panel speakers at national and local events, helping the sector to identify best practice and understand how to make the most of its investment in training.
HIT’s internal observation team continually monitors staff and gives feedback on how to improve. Quality assurers provide regular support remotely and face-to-face. As a result, both learner satisfaction and employer satisfaction are high – at 94% and 93%, respectively.