Care provider ordered to pay £33,000 after resident suffers ‘life-changing’ fall injuries


A care provider based in Devon has been ordered to pay more than £33,000 after it failed to protect residents from avoidable harm.

Teignbridge House Care Home, which runs Teignbridge House, was fined £21,000 at Plymouth Magistrates’ Court on Thursday 22 July. It was also ordered to pay a £170 victim surcharge and £12,491.60 in costs.

On April 27, 2018, Mr Bondi, who was a vulnerable person, was able to climb out of an unrestricted window in his first-floor bedroom at Teignbridge House.

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Mr Bondi subsequently fell from the roof, landing on the concrete below and sustaining a number of life-changing injuries.

Following this incident, the provider undertook an audit of windows in the home. A further 17 windows were identified as lacking window restrictors, exposing other service users at Teignbridge House, a number of whom suffered from dementia, to a significant risk of avoidable harm.

Teignbridge House Care Home Limited pleaded guilty to failing to provide safe care and treatment to Mr Bondi.

Amanda Stride, CQC’s head of inspection for adult social care, said: “This is a distressing case and I welcome the guilty pleas from Teignbridge House Care Home Limited.

“People have every right to expect safe care at Teignbridge House, but the provider failed in its specific legal duty to protect residents from being exposed to a significant risk of harm.

“The majority of care providers do an excellent job. However, when a provider puts people in its care at risk of harm, we take action to hold it to account and protect people.

“I hope this prosecution reminds care providers that they must always ensure people’s safety and manage risks to their wellbeing.”


Tags : courtfallfine
Sarah Clarke

The author Sarah Clarke

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