Care provider makes good on promise to raise standards at north-east home

Hillcrest Alnwick 2

A leading nursing and residential care provider has fulfilled its promise to make improvements at a recently acquired care home.

Hillcrest Care Home in Alnwick has been upgraded from Requires Improvement to Good in all areas less than 12 months after its acquisition by Prestwick Care, a division of Malhotra Group Plc.

Bunty Malhotra, CEO at Prestwick Care, said the improved rating reflected the company’s “significant investment and commitment” in Hillcrest following its acquisition in February 2019.

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“We are delighted with the CQC’s latest inspection report, which reflects the hard work and care the management and staff have put in to improve the quality of life for our residents,” he said.

Built in the 1800s as a family home for a wealthy brewing family and later serving as a maternity hospital, Hillcrest offers nursing, residential dementia and respite care.

The new rating brings Hillcrest in line with the rest of Prestwick Care’s portfolio of care homes, all of which are also rated as Good with the CQC.

Prestwick Care’s portfolio comprises 13 homes across the north east, with new purpose-built care facilities scheduled to open at Ryhope, Sunderland in 2020 and at Whitley Bay in 2021.

The company is also set to unveil a second Alnwick home in the spring. Beech Tree House, at Lisburn Street, will be a state-of-the-art, 86-bed care home, offering general residential and nursing, and dementia residential and nursing, along with specialist care provision for bariatric and young physically disabled clients.

“We are really pleased to have made a good impression in the community with our first Alnwick home,” said Mr Malhotra.

“And we are committed to ensuring that Beech Tree House builds on that impression by also delivering an extremely high quality of care service to its residents.”


The author Lee Peart

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