Care Inspectorate raises ‘serious concern’ over care home’s COVID response

Braid Hills

The Care Inspectorate in Scotland has expressed “serious concern” over a care home’s support of people’s safety during the pandemic.

In its report to the Scottish Parliament on inspections on 6 January, on Bupa’s Braid Hills Nursing Centre in Edinburgh, the regular said that while plans had been made to address its concerns, progress had not been “sufficient to reassure us that people were being supported safely during the pandemic”.

The findings were the result of a third inspection since September of the home which provides care for 95 older people and 24 adults with a physical disability.

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The regulator said: “Improvements were not sufficient in respect of the standard of cleanliness, waste management, the use of PPE, staff practice and knowledge. Overall, the management oversight and quality assurance systems were ineffective.”

Braid Hills was issued with an improvement notice on 4 January and will continue to be monitored by the regulator.

Sandra Hustwick, Regional Director for Braid Hills Care Home, said: “We’re working closely with the Care Inspectorate, with daily calls and progress updates. Since the last report we have made significant improvements, such as further increasing deep cleans across the home, and providing additional training for colleagues. We are confident that standards have improved, and are working hard to ensure this continues.”

Bupa said 14 residents had tested positive for COVID-19 and were receiving round the clock support, adding most were thankfully not showing symptoms.

The care home provider said it was working with the Care Inspectorate, Local Health Protection Team and Care Home Support Team to drive sustainable improvements at the home.

It said PPE had always been available at the service and was readily available with staff being trained on its use.

Bupa added that additional use of PPE had increased waste at the home for which larger bins had been arranged and collections made more frequently.

A specialist company has carried out deep cleans across the home, housekeeping teams have been retrained and furniture and flooring have been replaced for further infection control, Bupa added.

The care home operator welcomed the regulator’s recognition of staff’s compassion and dedication, which has been echoed by residents.

Tags : BupaCare InspectorateComplianceCoronavirus

The author Lee Peart

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