Outgoing CEO Peter Macleod has defended the record of the Care Inspectorate during the pandemic as he stepped down.
Mr Macleod (pictured), who retired from his role this week following ill health, said the watchdog had “rapidly transformed” the way it provided support and carried out oversight of care services since the start of the pandemic.
“We identified emerging issues, and provided vital support and guidance to care services who faced the most challenging of circumstances,” Peter said.
“Our focus throughout has been to deliver scrutiny, assurance and quality improvement support. We have worked with other national agencies responsible for health and social care as we have collectively endeavoured to do all we can to keep people safe.”
The watchdog was accused of having “posted missing” during the pandemic when it closed its Dundee HQ, failed to answer complaint calls and paused regular inspections but Peter said the watchdog’s response had been “rapid” and “effective”.
Mr Macleod, who is being replaced on an interim basis by Edith Macintosh, Deputy Chief Executive and Executive Director of Strategy and Improvement, said: “Older people living in care homes are our most vulnerable citizens and they have been disproportionately impacted by COVID-19.
“There have been many deaths in care homes for older people across Scotland and each loss is a personal tragedy for families, loved ones, and the staff and services that cared for them. Care workers have died too, and I pay tribute to them and all key workers who have shown such dedication throughout these toughest of times.”