A care home that silenced its fire alarm system shortly before a small fire broke out has been rated Inadequate by the CQC.
Trafalgar Care Home in Weymouth, Dorset, which is operated by Agincare, was inspected by the CQC in August.
Inspectors found that staff did not wear PPE in line with guidance. They also found that a fire alarm system had been silenced shortly before a small broke out in the building. The CQC said the company that provided fire alarm support were not contacted during the incident.
Additionally, fire staff had refused to participate in a fire drill in March 2020 with another drill not held until January 2021.
The manager who was present when the fire broke out had not taken part in a fire drill during the year before the incident and fire training was not up to date for the majority of staff at the time of the outbreak, the CQC said.
A spokesperson for Trafalgar Care Home said: “The health and welfare of our residents and team members is absolutely paramount, and we take the CQC’s report extremely seriously.
“Following the inspection in early August, we took immediate action and I am confident that Trafalgar Care Home is now both safe and well led.
“Trafalgar Home has historically been rated Good by CQC with a dedicated team and longstanding Registered Manager. Throughout the majority of the pandemic, various checks on the home found good practice, with positive feedback on the care and infection control. Regretfully, before the CQC inspection this year the home was struck by a sustained COVID outbreak resulting in the majority of team members having to isolate, disrupting normal work patterns and established good practice. Agency staff were being used in high numbers, again something the home had not previously had to utilise.
“We have introduced an intensive package of ongoing support and training which specifically addresses not just the concerns highlighted by CQC, but includes broader supportive measures for the care home team, now led by a new manager.
“We accept and apologise that there were areas where the home fell short of the expected high quality at the time of inspection. No areas of concern were identified in the other key areas (effective, caring and responsive) and these retain their ‘Good’ status within the CQC’s inspection report.
“We continue to work closely with the CQC, and look forward to their next visit when we expect they will find significant improvements.”