Care home visiting guidance lacking ‘clarity and leadership’, says R&RA

Helen Wildbore II

Government guidance on the resumption of care home visits lacks clarity and leadership, a leading care group has said.

Helen Wildbore, director of the Relatives & Residents Association (R&RA), (pictured) said the guidance, which was issued last week, encouraged a “blanket approach” that would lead to unfair policies.

The R&RA director said the guidelines provided scant practical advice on future management of the virus, failed to commit the support required for implementation (such as PPE and regular testing for visitors) and was difficult to follow.

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“After such a long delay in government guidance on safely opening up care homes, many families will be disappointed with the lack of clarity and practical support it offers,” Helen added.

“Our helpline callers are concerned that the new advice takes us backwards, reversing some measures care homes have put in place to facilitate visits. It is a far cry from the strategy R&RA have been calling on the government to produce. Older people needing care have felt like an afterthought throughout this crisis. Sadly, this is yet another example of government action which is too little, too late to protect the rights of people needing care.”

Care England CEO, Professor Martin Green OBE, has also been critical of the guidance saying it failed to address supporting living, volunteers and support staff ratios, and contained insufficient information about Local Outbreak Boards and how a dynamic risk assessment may affect the frequency of visits.


Tags : Coronavirus

The author Lee Peart

1 Comment

  1. My Mum has adanced Alzeimers and is bedridden. I have not been able to see her for 4 months. There has not been any cases of covid on her unit which is separate from other units within the building. I was informed yesterday of large yellow bruising on her shin and breathing difficulties. I am not allowed to see her because they are following public health guidlines!!! I am so angry!! Why can’t I sit in the garden 2 metres away from her with appropriate PPE? ?? There is NO justification. My Mom deserves better!! I can’t begin to understand what my Mom is going through. She lies in bed for most of the day not able to move or speak when she is uncomfortable or in pain!!! I am her only voice…….a voice that speaks to her with kindness and tenderness.. I can’t bear to think that she is alone and without love!!! Where are OUR HUMAN RIGHTS?

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