A Northamptonshire care home that suffered a COVID-19 outbreak has been told to improve by the CQC.
Seagrave House in Corby, which is operated by Avery Healthcare, was rated Requires Improvement following an inspection in February.
The inspection of the home, which suffered a COVID outbreak in which several residents are believed to have died, was carried out to assess infection prevention and control measures under the Safe key question.
The CQC said cleaning records did not provide details about who had cleaned shared bathrooms between use or whether they had been cleaned, while records for cleaning of high touch areas required to reduce the risk of COVID infection spread were “limited”.
The regulator said it was assured that practice in other areas of infection control, including social distancing and shielding, safe admittance, PPE use, testing of service and staff, infection outbreak prevention and management, and infection prevention and control, were being carried out properly.
A spokesman for the home said: “The staff at Seagrave House Care Home have worked tirelessly throughout the COVID-19 pandemic, and we are incredibly proud of them.
“We are disappointed with the latest outcome from the recent Care Quality Commission (CQC) inspection and, as a result, are working on an action plan to address the findings.
“The CQC report stated: ‘People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.’ One person said of the team, ‘I call the staff my little sisters they are all wonderful.’ “