High staff turnover has led the Care Quality Commission (CQC) to continue to enforce special measures at the Gateway Care Home in Bradford.
Following an inspection in June, inspectors expressed concern over staffing and its effect on management of the home.
Debbie Westhead, deputy chief inspector of adult social care in the North, said: “People are entitled to services which provide safe, effective, compassionate and well-led high quality care.
“We found the care provided at the Gateway Care Home fell short of the standards we expect services to provide.
“Although there were some improvements to the care people received, we were deeply concerned that a number of requirements for improvement had not been acted upon. We were particularly concerned about the continued high turnover of staff and the impact this has on the stability of the staff team, including the management of the service.
“We are now taking further action to protect people and we are working closely with Bradford Council to ensure that people are safe and get the services they need.”
The Gateway Care Home is registered to provide accommodation and personal care for up to 92 people, some of whom are living with dementia.
The unannounced inspection in June was scheduled to check on progress following a previous inspection earlier this year.