Five workers, including a nurse, have been sacked at a Norwich care home after being found sleeping on shift.
The action was taken at Two Acres Care Home in Taverham, which was recently rated ‘inadequate’ by the CQC.
During an inspection in August, the CQC found one resident with unexplained bruises and cuts on their arm and observed another waiting more than two hours to go to the toilet.
Some people were observed waiting more than an hour and a half for a meal, while one staff member was heard saying to a resident “move your butt”.
Managing director Dr Harilal Kalaria told the Eastern Daily Press that some of the incidents were “unbelievable”, adding he was “very shocked.
“We are determined to work closely with the CQC inspectors, the council, and the quality assurance team,” Dr Kalaria said.
The managing director said the home was now back on track and had hired a new manager, new clinical leaders and installed a new care plan system.
“We’ve done everything we are expected to do,” Dr Kalaria said.
“All I can say is I’m sorry we fell below the standards expected by the CQC. Everything that could have gone wrong, went wrong with the day. But we’re very, very, very serious about improving everything in here, everybody is giving more than 100%.”