Ashbrook Court Care Home in Waltham Abbey has been placed into Special Measures by the CQC after inspectors found the service had not managed medicines safely.
The home, which is run by Carebase (Sewardstone Limited), was rated Inadequate for being Safe and Well-Led, and Requires Improvement for being Effective, Caring and Responsive.
The CQC said: “People’s medicines had not been safely managed, administered or accurately recorded which placed them at risk of harm.”
One person’s medication administration records (MAR) indicated that they had not received their prescribed pain relief medication on five consecutive occasions.
The person’s care records noted that the person had expressed they felt pain. Records did not show what action, if any, staff had taken in response to this.
Inspectors also found gaps in the administration of creams to treat ulcers. Another person had not received their medicine on one occasion as this was recorded as out of stock.
The CQC said Ashbrook “demonstrated persistent weaknesses in the provider’s approach to monitoring, improving and sustaining the quality of the service”.
The home provides nursing or personal care for up to 70 people, including those living with dementia.
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