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Care home providers accused of ‘grudge evictions’

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More than 2,000 elderly people were eviction from their care homes last year amid campaigners’ claims of ‘revenge evictions’.

Figures obtained by the Daily Express show 2,087 elderly people were evicted from their care homes last year. While the data obtained from Provider Information Returns did not give the reasons why people were asked to leave, the report claimed it provided evidence of people being asked to leave for complaining.

Jayne Conner, founder and director of Care Campaign for the Vulnerable, said: “This morally bankrupt behaviour by providers has to stop and stricter protection put in place for families of vulnerable residents.

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“The CQC needs to become fully aware there is still a percentage of care providers who are not operating transparently or ethically when they are allowed to hide behind false reasons for an eviction.”

Kate Terroni, CQC’s Chief Inspector of Adult Social Care, said: “Care homes are people’s homes and no one should live in fear of being penalised for raising concerns. Sadly, we’re aware that this is not always the case.

“This is why we are updating our visitor’s guidance to clearly set out people’s rights and the expectations we have of providers, whose responsibility it is to respond to complaints positively.

“It is not acceptable for people to be treated unfairly if they raise concerns and appropriate action will be taken if we find providers failing in their responsibilities.”

Tags : complaints
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The author Lee Peart

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