Care home owner fined £80,000 after resident dies from bedroom window fall

Norwood House

A Scarborough care home owner has been fined £80,000 after a 99 year-old resident died following a fall from his third-floor bedroom window.

Comfy Care Homes Limited, which runs Good-rated Norwood House, was also ordered to pay more than £20,000 in legal costs after pleading guilty following prosecution by the CQC.

The court heard that George Edmeads fell from his window at 6.50am on 11 December 2017.

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Paramedics were called and tried to resuscitate Mr Edmeads but he was pronounced dead almost half an hour later.

Comfy Care Homes pleaded guilty to failing to provide safe care and treatment, resulting in avoidable harm to Mr Edmeads who had been assessed as being at risk of falls and unsteady on his feet.

Mr Edmeads’ daughter, Margaret Williams, said: “For someone of 99 to die is not a surprise, but to die in the way that George did is nothing short of horrific. The passage of time does nothing to dim that horror. Norwood House was meant to be a place of safety, clearly it wasn’t.”

Ros Sanderson, head of adult social care inspection in CQC’s north region, said: “George Edmeads and his family had every right to expect safe care and this is why we welcome Comfy Care Homes Limited’s guilty plea in this matter.

“This is a distressing case, and our thoughts and sympathies are with Mr Edmeads’ family. We hope this sends a message to other care home providers that they must ensure people’s safety at all times and manage any risks to their safety and well-being. This did not happen in the case of Mr Edmeads.

“Where we find any care provider has put people using its services at serious risk of harm, we will take action to hold them to account and ensure that others can receive safe care going forward.”

Speaking on behalf of Comfy Care Homes, Norwood House manager Iain O’Neil, said that the death of George Edmead’s in 2017 was a tragic accident and a source of much sadness for everyone connected with the home.

Mr O’Neil added: “Our thoughts are with the family, and we hope the fact that these proceedings have concluded will allow the family some small sense of closure for their loss.”


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The author Lee Peart

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