Care home operator opens its doors with virtual tours for the public


Leading Scottish residential elderly and specialist care provider, Balhousie Care Group, has come up with an innovative way of opening its doors to the public during COVID-19.

The care home provider, which has 26 homes across north-east and central Scotland, is offering virtual tours for prospective residents or a relative looking on behalf of a loved one as part of its campaign to reassure and build consumer confidence.

Jill Kerr, Group Chief Executive at Balhousie Care Group, said: “2020 has been a hugely challenging year for our residents, the teams working in our care homes and the care sector as a whole. Closing our doors to visitors has been essential in protecting our residents and staff from coronavirus, but it has meant many people have not been able to see the many great things happening in our homes. The introduction of virtual tours will enable us to welcome people through our doors in a slightly different way.”

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The virtual tours will offer prospective customers and the wider public an opportunity to see the exceptional care being provided in the care homes where residents have been shielding for over six months.

The videos also showcase how unique each home is, each with their own personality and flair, from nostalgic juke boxes at Balhousie Luncarty in Perthshire (pictured) to vibrant wildlife themed wall decals at Balhousie Forth View in Methil.

Here are a selection of tours to view:

Balhousie Dalnaglar:

Balhousie North Inch:

Balhousie Luncarty:

For more information visit


Tags : Balhousie Care GroupBest practiceCoronavirusInnovation

The author Lee Peart

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