Care UK is warning care home managers from other providers to be vigilant after a quick thinking colleague thwarted a criminal to access one of its home’s bank account.
The caller to the Care UK’s Surrey care home claimed to be acting on behalf of a deceased resident whose wishes were to donate funds to the service but the resident’s name was not recognised by the home manager.
The fraudster was insistent on taking the home’s bank account details and when the manager refused, he asked for a colleague’s bank details instead, which were again were refused.
Care UK has alerted its 124 homes to the scam but also wanted to raise the alert with other providers.
Care UK’s Operational Support Manager Jeni Rushton said this wasn’t the first suspicious approach her home teams had received this year, adding: “Thankfully colleagues at our homes have been really vigilant and sensible and not handed out any bank details.
“But it is possible this caller will keep trying and we wanted to raise awareness of this scam to all care home teams, not just our own.”