Care home manager struck off for bullying behaviour


A care home manager has been removed from the register for inappropriate and bullying behaviour.

Social Care Wales said Debra Lewis, who worked at Ty Draw Wentworth Lodge Ltd for over four years, had been struck off following a remote hearing.

The hearing came after staff at a care home in Cardiff raised concerns about the behaviour of Ms Lewis in January 2019.

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The hearing considered statements from seven witnesses, including six members of staff and a manager at another home who investigated the claims, who described a culture of blame and bullying.

Ms Lewis was accused of behaving inappropriately and speaking to staff in a rude and aggressive manner.

The hearing heard how Ms Lewis shouted at a resident and threatened to have her removed from the home and behaved aggressively towards another who did not want to use a stair lift.

Ms Lewis also told staff to stop giving residents fruit and biscuits with their tea and also instructed them to serve smaller meal portions.

The panel said: “We have found that Ms Lewis behaved in an aggressive and uncompromising way to staff and residents, and that she presided over an unhealthy culture within the home.

“We have concluded that Ms Lewis breached the fundamental tenets of social care by failing to model caring behaviour to her staff and by treating the home’s residents in a way which on occasions upset them or failed to respect their dignity.

“We have decided that a Removal Order is necessary, appropriate and proportionate. We have found that Ms Lewis demonstrated long-standing and deep-seated attitudinal defects which resulted in harm to residents.”

Ms Lewis did not attend the hearing, which was held last week.

Tags : Care Home Managersocial care walesStruck-off

The author Lee Peart


  1. The bullying I have experienced at the hands of carehomes manager’s has almost destroyed me. Something must be done to prevent the horror that is carehomes management. I think it all starts with the cqc and the home owners.

  2. It still goes on as I have experienced 3-4 times in last 6 years. CQC seem not to want to know about staff bullying. Also corporate company higher executives do not act on these unscrupulous managers. Reasons are low pay & desperate need to fill manager jobs with people who may have qualifications but no moral integrity. Just ego arrogance. Also peer pressure to make profits before decency towards residents and staff alike. When is going to improve?

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