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Care home makes improvements following ‘letter of serious concern’

Rutherglen

Advinia Health Care’s Rutherglen Care Home in South Lanarkshire has made improvements following a letter of serious concern from the Care Inspectorate.

The care home, which had the second most COVID-19 related deaths in Scotland as of 31 March 2021, was inspected by the Care Inspectorate on 24 and 25 May.

The Care Inspectorate said: “We identified serious concerns relating to the cleanliness of the environment, furnishings and equipment, including access to sufficient PPE.

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“Not all staff demonstrated an understanding or knowledge of infection prevention and control measures including the correct use of PPE or the safe disposal of domestic and clinical waste.”

The regulator found improvements at the service after returning to inspect on 28-31 May following the issuance of a letter of serious concern covering the areas of cleanliness, infection prevention and control.

“Immediate action had taken place, the premises had been cleaned and mattresses, furnishings and equipment had been purchased and replaced,” the Inspectorate said. “There was a sufficient supply of PPE and staff were wearing PPE correctly.

“There were appropriate systems in place for the disposal of domestic and clinical waste. There were sufficient staff available, and we observed kind and caring interactions with people experiencing care. There was evidence of good links with external professionals for advice and support.”

However, the regulator identified the need to improve how peoples’ care and support was planned and reviewed, particularly in relation to supporting meaningful activity and alleviating feelings of boredom and isolation.

The regulator also expressed concerns about the service’s ability to sustain safe infection prevention and control and issued a requirement to ensure standards are monitored and maintained.

An Advinia Health Care spokesperson said: “The safety and wellbeing of our residents continues to remain our highest priority at all times.

“Our dedicated colleagues have worked tirelessly throughout the pandemic to provide the best care for our residents, in incredibly challenging circumstances, and we were pleased to see that the Care Inspectorate observed good interaction between residents and our staff.

“We can confirm, that in their subsequent inspection, the Care Inspectorate stated that we had made all the necessary immediate improvements to operational practices at the home, including ensuring the correct usage of PPE and full adherence to our robust cleanliness and infection prevention and control measures, supported and maintained by effective management and quality assurance processes. We have also significantly increased the level of regional management support directly assisting the home.

“We are now continuing to work closely with the Care Inspectorate, and South Lanarkshire Health & Social Care Partnership, as we implement a detailed action plan to make sustained further improvements at the home in the interests of all residents, which we look forward to evidencing during follow-up inspections.”

Tags : Advinia HealthcareCare Inspectorate
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The author Lee Peart

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