Birds Hill earns Quality Hallmark Award for second year in a row

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Birds Hill Nursing Home, a home specialising in end of life residential care, is among 80 residences across the UK that have earned a Quality Hallmark Award from the National Gold Standards Framework (GSF) Centre, the UK’s largest provider of training in end of life care.

Seema Seewooruthun director of nursing at Birds Hill said ‘’It has been a wonderful achievement for our home to maintain the Beacon status at re-accreditation. It reinforces the fact that GSF has been maintained, developed and is truly embedded in our care delivery at every level.’’

‘’I am immensely proud of all the staff at the Home for their dedication and commitment in their practice. They in turn are also confident and work at a high competency level. The integration of GSF into the Home has been hugely beneficial for staff, residents and their families alike.’’

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To be re-accredited, Homes must evidence sustainability over the previous three years in 20 quality standards, ranging from leadership and support to dignity and respect as well as submit a portfolio of evidence.

GSF Quality Hallmark Awards are presented to Homes that demonstrate real improvement in the quality of care they provide. Many halve the number of their residents dying in hospital as well as halving crisis hospital admissions, leading to greater satisfaction for families, residents and staff and significant cost savings for the NHS.

Everyone in the Home, ranging from nurses to the activities co-ordinator and catering staff, is involved in regular reviews with the residents. All aspects of their lives are considered including spiritual beliefs, personal interests and care preferences. Staff talk to the residents about their end of life care, giving them the opportunity to make decisions and say what they want. This has helped the residents and their families feel secure that they will be comfortable and their preferences considered at all times.

Professor Keri Thomas GSF Clinical Director, praised Birds Hill Nursing Home and said that it was an exemplar for delivering the type of quality care people crave and deserve as they approach the end of their lives.

“Staff in Homes like Birds Hill Nursing Home are the drivers of a real transformation in care homes – delivering the personalised care that makes such a difference to care home residents and their families,” said Prof Thomas.

Almost 3,000 care homes have completed the GSF Care Homes programme since it was launched in 2004 and 600 have gone on to become accredited.

Tags : Birds HillDementia CareEnd of Life CarePalliative CareQuality Hallmark Award

The author Rob Corder

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