Barchester Healthcare’s Rhallt Nursing Home in Welshpool, mid-Wales has been given a zero rating by the Food Standards Agency (FSA).
The home was given the lowest food rating following an inspection in October.
Inspectors commented that the “hygienic handling of food, including preparation, cooking, re-heating, cooling and storage,” at the service, required major improvement, the Shropshire Star reported.
The FSA said the cleanliness and condition of facilities of the building, including the appropriate layout, ventilation, hand washing facilities and pest control were not up to standard and required improvement.
Major improvement was also required on the management of food safety.
A Barchester spokesperson said: “We take the findings of the Food Standard Agency very seriously and we recognise that changes needed to be made swiftly as the report identified.
“Following the inspection we put a number of measures and improvements in place immediately.
“These included a deep clean of the kitchen, the purchase of new equipment, extra training for staff and the recruitment of a new head and sous chef.
“We are awaiting a follow up inspection and are fully confident that the resulting rating will be significantly improved. The health and wellbeing of our residents is of the utmost importance to us and our absolute focus is to continue to deliver a high quality of care.”