Guinness Care, part of The Guinness Partnership, has chosen Appello to provide its first digital solution at The Quayside development in Totnes, Devon.
The digital care solution, which will be installed at the 60 extra care apartments, will provide connection to an alarm receiving centre and room to room calling, including video to support social interaction.
“The Quayside will be a state of the art development, providing modern, independent living for those aged over 55, said Robin Macintosh, Head of Community Services – South at Guinness Care.
“Given the aspirational nature of the development, we wanted to ensure that the technology and services provided within, met the growing expectations of our increasingly technology savvy customers.
“As an organisation we want to move away from outdated analogue systems and embrace the many benefits digital offers, and after seeing Appello’s digital solution we’ve made a commitment to only install digital care solutions in our new developments.”
The digital platform also provides integration of other services and the ability to connect additional tablets and smartphones to smart sensors to help residents live independent lives.
Tim Barclay, CEO of Appello, said: “Guinness should be commended for taking a proactive approach to the integration of the latest digital technologies to support resident wellbeing and safety.
“Not only are we able to provide class-leading 24/7 monitoring services to all of the residents at The Quayside, the digital enabled care system will offer room-to-room video calling and internet connectivity, both of which are proven to significantly improve social inclusion.
“The system also supports connection to smart devices, allowing residents – now and in the future – to enjoy the same features as their friends and family and helping them maintain and improve their wellness through the latest health and wellbeing technologies.”
Guinness Care is now reviewing the provision of telecare at its extra care facilities across the UK.
Robin added: “With this scheme we are trying to differentiate ourselves and we have seen a growing trend in customers expecting to use technology more in their home.
“We know that many customers now have their own smart devices and ultimately, we expect they will want to link these up to our services. We need to embrace that and through utilising digital we will be able to deliver on that aspirational promise.”