All Methodist Homes’ (MHA) retirement living schemes are now rated Good or Outstanding following the charity’s latest CQC inspection.
MHA runs 70 retirement living schemes, 42 of which are registered to provide care for residents.
All are now rated Good or Outstanding following an inspection of The Fairways Retirement Village in Chippenham, Wiltshire on 11 May.
Inspectors reported: “People felt safe and relatives had no concerns about safety. Potential risks had been identified and action taken to mitigate them.
“Staff had undertaken safeguarding training and were aware of their responsibilities to identify and report potential abuse. People were supported by sufficient numbers of suitably trained staff.
“Medicine systems were safe. Prompt action was taken by the registered manager following feedback on the findings of the inspection. The service had good infection prevention systems in place. People and staff felt well supported and safe during the height of the pandemic and had access to the appropriate personal protective equipment required.”
The CQC said the service was well led, adding: “People and staff had regular meetings to discuss their views, if needed, actions were identified and acted on.”
MHA’s Director of Operations Dan Ryan said: “It is our aim to always provide quality care to our residents so we are delighted that all our retirement living schemes which provide care to residents have been judged to be meeting our aims.
“Throughout the pandemic, our fabulous care staff have been working hard to make sure standards haven’t slipped and this latest report from CQC confirms that. They can all feel justifiably proud of the care and support they provide to residents.”